Glean
Glean is an enterprise Work AI platform that unifies workplace search, an AI assistant, AI agents, and a connector library across Slack, Teams, Zoom, ServiceNow, GitHub, Salesforce, and more. Built for enterprises deploying secure AI across engineering, sales, marketing, support, and operations.
Use Cases
Search across Slack, GitHub, Salesforce, Drive, Notion, and 100+ apps
Build no-code AI agents with Agent Builder for team workflows
Run deep research and data analysis on company-wide knowledge
Deploy AI assistant inside Slack, Teams, and Zoom
Enforce sensitive content policies across structured and unstructured data
Set granular access controls and guardrails for AI agents
Pros
Single-tenant deployment in your AWS, Azure, or GCP cloud
RAG architecture enforces per-user permissions from source systems
Agent Builder lets non-engineers compose workflows in natural language
Sensitive content policies detect credentials and PII out of the box
Pre-built connectors to 100+ enterprise apps
Cons
Enterprise-only pricing with no self-serve tier
Single-tenant deployments add complexity over multi-tenant SaaS
Sensitive data fine-tuning still in beta for natural-language detection
Connector library quality varies across source apps
Heavy onboarding investment required to index large workspaces
Platforms
Web
Extension
API
Chatbot
Compliance & Certifications
SOC 2
AICPA
HIPAA
U.S. HHS
GDPR
European Union
CCPA / CPRA
State of California
Glean is what your company has to buy if you want enterprise search that respects every user's source-of-truth permissions instead of becoming the next data leak. Agent Builder lets non-engineers compose AI workflows that stay inside those permission boundaries, which is what the ChatGPT Enterprise route doesn't give you out of the box.
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