Stonly is a knowledge management platform for customer support teams that turns help content into interactive, branching guides instead of static articles. The same content powers a self-serve widget, an AI chatbot, and an agent-assist panel that integrates with Zendesk, Salesforce, Freshdesk, and ServiceNow. Knowledge Agents continuously monitor tickets and policies, flag outdated or duplicate content, and draft updates for human review. Used by RemoteLock, Devialet, Tonal, Fastned, and Siemens for self-serve troubleshooting, agent decision trees, and onboarding checklists.

Helpjuice is a knowledge base platform with AI smart search, an answer bot trained on your articles, content suggestions, and one-click translation into 40+ languages. Used by Amazon, Hertz, and The World Bank for customer-facing and internal help centers.